{"id":364,"date":"2014-09-05T11:27:46","date_gmt":"2014-09-05T11:27:46","guid":{"rendered":"http:\/\/www.aididecor.com\/en\/?page_id=364"},"modified":"2014-09-06T16:19:57","modified_gmt":"2014-09-06T16:19:57","slug":"warranties","status":"publish","type":"page","link":"https:\/\/www.aididecor.com\/en\/warranties\/","title":{"rendered":"Warranties"},"content":{"rendered":"
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Balterio\u00ae laminate flooring offers the best value for money in a wide range of colours and styles. Balterio\u00ae takes pride in the styling and durability of its floors and in its commitment to honour strong and reliable warranties. Our flooring meets strict production standards (EN\u00a013329) and is covered by residential and commercial warranties. When it comes to your home, business or family, only the best is good enough.\u00a0<\/span><\/div>\n
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Download (PDF)<\/a><\/p>\n\n\t\t<\/div>

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Balterio\u00ae Warranties<\/h5>\n\t\t\t
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The legal warranties in the countries of purchase apply without restrictions to the Balterio\u00ae products specified below. In addition, in all countries where Balterio\u00ae laminate flooring is sold through (approved) distributors, Balterio\u00ae provides a commercial warranty as stipulated in the current conditions.<\/div>\n

If the packaging with the warranty conditions has been lost, you can either consult the warranty conditions on the Balterio\u00ae website (www.balterio.com), or obtain them directly from the Balterio\u00ae department of Spanolux nv (Wakkensteenweg 37B, 8710 Sint-Baafs-Vijve, Belgium) (hereinafter referred to as \u201cBalterio\u00ae\u201d), or from the distributor and\/or the installer of your Balterio\u00ae laminate floor.<\/p>\n\n\t\t\t<\/div> \n\t\t<\/div>

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Visible defects?<\/h5>\n\t\t\t
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Before installing the Balterio\u00ae floor panels and accessories, these must be thoroughly checked for visible defects under the best lighting conditions. In any case the customer must refrain from installing visibly defective products. Any such defects must be reported to the Balterio\u00ae distributor and\/or installer or in the ultimate case, to Spanolux at the latest 8 calendar days after purchase. The defective products will be replaced. Any complaints made after this period shall not qualify for the warranty.<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>
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Material and production defects?<\/h5>\n\t\t\t
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In the event of material or production defects in the Balterio\u00ae products, Balterio\u00ae will replace the deficient products in accordance with the present warranty conditions. This is limited to the replacement of the defective Balterio\u00ae product and excludes compensation for any other damage or costs incurred or to be incurred such as, but not restricted to, placement costs and removal expenses.<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>
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Duration of warranty for material and production defects?<\/h5>\n\t\t\t
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The Balterio\u00ae warranty applies to the following Balterio\u00ae brand products for residential and, depending on the floor type, commercial use. The duration of this warranty is dependent on the laminate type concerned and on the purposes it is used for, as indicated in the table below:<\/span>

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Collection<\/th>\nWarranty for residential applications<\/th>\nWarranty for commercial applications<\/th>\n<\/tr>\n
Grandeur, Infinity, Magnitude, Tradition Sapphire, Tradition Sculpture, Tradition Elegant, Tradition Quattro, Quattro Vintage, Xperience plus, Stretto, Impressio, Authentic Style plus, Pure Stone.<\/td>\n25 years<\/td>\n12 years<\/td>\n<\/tr>\n
Dolce, Senator<\/td>\n20 years<\/td>\n10 years<\/td>\n<\/tr>\n
Traffic<\/td>\n33 years<\/td>\n15 years<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n


The term \u201c<\/span>residential applications<\/span>\u201d shall be understood as: the use of the laminate as a floor covering in a private residence that is used for private purposes only. The term \u201c<\/span>commercial applications<\/span>\u201d shall be understood as: the use of the laminate as a floor covering in non-residential premises, including but not limited to hotels, offices, shops and stores.<\/span>

In addition, Balterio\u00ae provides a lifetime warranty (limited to a period of 33 years) of the preservation and integrity of the click connections ClickXpress\u00ae, DropXpress\u00ae and PressXpress\u00ae. This lifetime warranty of the integrity of the Balterio\u00ae click connections applies only to permanent joints with a width larger than 0.2\u00a0mm and on the condition that the Balterio\u00ae brand laminate floor is placed according to the Balterio\u00ae laying instructions and in combination with the approved Balterio\u00ae subfloors (as specified on\u00a0<\/span>www.balterio.com<\/a>.).<\/span>

The warranty period commences on the date of the purchase.<\/span><\/p>\n<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>

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Suitable rooms?<\/h5>\n\t\t\t
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For the warranty to apply, the Balterio\u00ae laminated floors must be placed indoors in rooms suitable for laminate flooring. Spaces suitable for Balterio\u00ae laminated floors are specified on the packaging and on the Balterio\u00ae website (www.balterio.com). The laying of Balterio\u00ae laminated floors covered by the warranty in spaces other than mentioned on the packaging is possible only after prior explicit permission in writing from Balterio\u00ae.<\/p>\n

The laminate floors are not suitable for: damp and\/or humid spaces, including but not restricted to bathrooms and sauna rooms.<\/p>\n

Rooms with an immediate access to the street need a transition between the street and the room where the laminate is installed.<\/p>\n<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>

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Warranty cover?<\/h5>\n\t\t\t
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